Legal

Terms of Service

Effective Date: July 1, 2025  ·  Last Updated: July 1, 2025

These Terms of Service ("Terms") govern your use of the website located at www.luxeexteriorsllc.com (the "Site") and any services provided by LUXE Exteriors LLC ("LUXE Exteriors," "we," "us," or "our"), a Virginia limited liability company. By accessing our Site or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.

1. Acceptance of Terms

By using this Site or requesting our services, you represent that you are at least 18 years of age and have the legal authority to enter into these Terms. If you are acting on behalf of a business or other legal entity, you represent that you have authority to bind that entity to these Terms.

2. Services Description

LUXE Exteriors provides residential and light commercial exterior remodeling services in Reston, Virginia and the greater DMV area, including roofing, siding, windows, doors, gutters, decks, and storm damage restoration. The information on this Site is provided for general informational purposes only and does not constitute a binding contract or guarantee of service availability, pricing, or scheduling.

Submission of a consultation or inspection request form does not create a binding contract for services. A binding agreement is formed only upon execution of a written contract signed by an authorized representative of LUXE Exteriors and the customer.

3. Estimates, Quotes, and Pricing

All estimates and quotes provided by LUXE Exteriors — whether through the Site, by phone, by email, or in person — are non-binding until incorporated into a signed written contract. Estimates are based on conditions observed at the time of inspection and are subject to change if additional work is required upon commencement of the project.

Material prices are subject to market fluctuations and manufacturer availability. We will notify you of any material price changes that affect your project before proceeding with work.

4. Payment Terms

Payment terms, including deposit requirements, installment schedules, and final payment due dates, are set forth in the written contract for each project. We accept checks, bank transfers, and major credit cards unless otherwise specified. Financing options may be available through third-party lenders; LUXE Exteriors is not a lender and does not guarantee financing approval.

Past-due balances are subject to a finance charge of 1.5% per month (18% per annum) or the maximum rate permitted by Virginia law, whichever is less. You agree to pay all reasonable collection costs, including attorneys' fees, incurred in collecting past-due amounts.

5. Warranties and Guarantees

LUXE Exteriors provides workmanship warranties as specified in each individual project contract. Manufacturer warranties on materials (roofing, siding, windows, etc.) are governed by the respective manufacturer's warranty terms and are separate from LUXE Exteriors' workmanship warranty.

Workmanship warranties are void if: (a) modifications are made to the completed work by parties other than LUXE Exteriors without prior written authorization; (b) damage results from acts of God, extreme weather, or structural issues not addressed in the project scope; or (c) payment for the project is not received in full.

THE INFORMATION ON THIS SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. LUXE EXTERIORS DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE SITE, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LUXE EXTERIORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THIS SITE OR OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO LUXE EXTERIORS FOR THE SPECIFIC PROJECT GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

7. Intellectual Property

All content on this Site — including text, photographs, graphics, logos, video, and software — is owned by or licensed to LUXE Exteriors and is protected by United States copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any Site content without our prior written permission.

You may share links to our Site for personal, non-commercial purposes. Any other use of our content requires express written consent from LUXE Exteriors.

8. User Conduct

By using this Site, you agree not to:

  • Submit false, misleading, or fraudulent information through any form on the Site.
  • Use the Site for any unlawful purpose or in violation of any applicable laws.
  • Attempt to gain unauthorized access to any portion of the Site or our systems.
  • Transmit viruses, malware, or other harmful code.
  • Scrape, crawl, or otherwise collect data from the Site without our express written consent.

9. Third-Party Links and Services

Our Site may contain links to third-party websites, including financing partners, material manufacturers, and industry resources. These links are provided for convenience only. LUXE Exteriors does not control, endorse, or assume responsibility for the content, privacy practices, or services of any third-party site. Your use of third-party sites is at your own risk and subject to their respective terms.

10. Dispute Resolution and Governing Law

These Terms and any dispute arising out of or related to them or our services shall be governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions.

Before initiating any formal legal proceeding, you agree to first contact LUXE Exteriors in writing and allow 30 days for good-faith resolution. Any unresolved dispute shall be subject to binding arbitration administered by the American Arbitration Association under its Construction Industry Arbitration Rules, with proceedings held in Fairfax County, Virginia. Notwithstanding the foregoing, either party may seek emergency injunctive relief in any court of competent jurisdiction.

11. Indemnification

You agree to indemnify, defend, and hold harmless LUXE Exteriors and its officers, employees, agents, and successors from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Site; (b) your breach of these Terms; or (c) any content you submit through the Site.

12. Privacy

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. We will indicate the date of the most recent update at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

14. Severability and Entire Agreement

If any provision of these Terms is held invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force. These Terms, together with any written project contract and our Privacy Policy, constitute the entire agreement between you and LUXE Exteriors with respect to your use of the Site and our services.

15. Contact Us

Questions about these Terms? Please contact us:

LUXE Exteriors LLC

12001 Sunrise Valley Dr, Unit 405, Reston, VA 20191

info@luxeexteriorsllc.com